Frequently Asked Questions

Top Health care staffing providers across Australia

Frequently Asked Questions

HEALTHCARE Q & A FOR CLIENTS & SERVICE PROVIDERS

Q1. What does Aged Care Nursing Services (ACNS) do?

Aged Care Nursing Services (ACNS) is a boutique, family-owned aged care staffing agency in Perth providing reliable nursing and healthcare workforce solutions to aged care facilities and community providers across Western Australia.

We supply qualified nurses, care workers and allied health professionals to help services maintain safe staffing levels, meet compliance obligations and deliver high-quality care.

Q2. What makes ACNS different from other aged care staffing agencies?

ACNS operates as a long-term workforce partner rather than a transactional labour hire agency.

• Boutique, personalised service
• Dedicated account management
• High fill rates and rapid response
• Carefully screened, compliant workforce
• Online client booking portal
• Strong focus on consistency and continuity

We take time to understand your service, culture and expectations

Q3. Do you have a client portal?

Yes, visit agedcarenursingservices.com.au for Client Portal login.

Q4. How does your client online booking portal work?

Our secure client portal allows you to:

• Book shifts 24/7
• View confirmations in real time
• Manage cancellations and changes
• Track booking history and invoices
• Manage multiple sites from one login

You can self-manage bookings or contact our team for support.

Q5. What types of staffing solutions do you provide?

ACNS offers:

• Casual and agency staffing
• Short-notice and emergency cover
• Block bookings
• Fixed-term and contract placements
• Temp-to-perm staffing
• Planned workforce support

Solutions are flexible and scalable.

Q6. What roles can ACNS supply?

• Registered Nurses (RNs)
• Enrolled Nurses (ENs)
• Assistants in Nursing / Personal Care Workers
• Disability Support Workers
• Cooks, Chefs and Kitchen Hand
• Allied Health Professionals

Staff are matched by skills, experience and suitability.

Q7. How quickly can you fill shifts?

Fast. Keeping your service safely staffed is our priority. ACNS is designed for rapid response, with an established pool of compliant, ready-to-work clinicians and care workers.
We regularly provide same-day and short-notice coverage and will work relentlessly to ensure your roster gaps are filled.

Q8. Are your staff compliant and credentialed?

Yes. All staff complete:

• Police Check
• Working With Children Check (if required)
• NDIS Worker Screening (if applicable)
• Qualification verification
• Registration checks
• Reference checks

Compliance is monitored continuously.

Q9. Can you provide consistent staff to our service?

Yes. Wherever possible, we assign familiar staff to support continuity of care and reduce onboarding time.

Q10. How do you match staff to our organisation?

We consider:

• Clinical competencies
• Experience level
• Resident/client needs
• Facility type
• Cultural fit

This results in better performance and outcomes.

Q11. Do you service metro and regional parts of Australia?

Yes. Both metro and regional placements available.

Q12. How are your rates structured?

Rates are competitive, transparent and aligned with relevant awards. Custom agreements available.

Q13. How do we get started with ACNS?

1. Contact our team
2. Complete onboarding paperwork
3. Receive rate card and terms
4. Start booking staff

Simple and fast.

Q14. What is home nursing services?

ACNS provieds home nursing services depending on whether it is private or under Support-at-Home program. In-home nursing care provides personalised, professional healthcare in the comfort of your own home, helping elderly Australians with recovery, chronic illness management, and daily living support.

Q15. Do you provide in-home care support agency services in NSW?

ACNS has expanded its operations across Australia covering major cities like Perth, Brisbane, Melbourne, Sydney, Hobart and regional areas. We are an agency having vast portfolio of staff in Western Australia, Victoria, Queensland, New South Wales and Tasmania that enables our clients easy and quick reach towards the healthcare support services they deserve.
Nurse assisting patient outside building.
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1300 6666 73

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Top healthcare staffing provider in Australia
Still Have More Questions?
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1300 6666 73

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Frequently Asked Questions

HEALTHCARE Q & A FOR STAFF & NURSING JOBS IN AUSTRALIA

Q1. Why work with Aged Care Nursing Services?
• Flexible shifts
• Fortnightly pay
• Competitive agency rates
• Supportive management
• Choice of facilities and locations
• Ongoing and block bookings

You control when and where you work.
Q2. What roles are available?
• Registered Nurse
• Enrolled Nurse
• Assistant in Nursing / PCW
• Disability Support Worker
• Allied Health Professional
Q3. What are the minimum requirements?
• Relevant qualification
• Registration (if required)
• Police Check
• Working With Children Check
• Right to work in Australia
• Two references
Q4. Do I need previous aged care experience?
Preferred but not essential. Transferable healthcare experience considered.
Q5. What is the onboarding process?
• Application
• Compliance checks
• Interview
• Orientation
• Ready to work
Q6. How do I choose my shifts?
You provide availability and preferred locations. You decide which shifts to accept.
Q7. How and when do I get paid?
Weekly pay into your bank account.
Q8. Can I work casually or full-time?
Yes. Casual, block bookings and ongoing placements available.
Q9. Will I receive support on placement?
Yes. Our team is available to support you.
Q10. Are there career growth opportunities?
Yes. We support ongoing placements and progression.
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